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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Goon Warrior

November 20, 2023

5  out of  5 rating by Goon Warrior
"Ms.Erica Daniel’s Very professional! Treated me with patience and respect. I will pass the word around. Thank you Mr.Willie Whitsett"
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Terry Smith

November 18, 2023

5  out of  5 rating by Terry Smith
"Miss Erica was very helpful… Thanks"
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Sandra Lynn

November 18, 2023

4  out of  5 rating by Sandra Lynn
"Very professional and caring. All the agents are consistent in giving great customer service whenever I call."
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Kevin Carson

November 15, 2023

5  out of  5 rating by Kevin Carson
"Erica was a great help and got me everything I needed!"
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Shondrika Brooks

November 10, 2023

5  out of  5 rating by Shondrika Brooks
"Ms. Aiken helped me everything that I needed. She was attentive and professional. She exceeded my expectations with amazing customer service!!!! Thank you!!!!!"
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Graylin Isaac

November 7, 2023

5  out of  5 rating by Graylin Isaac
"Marie Williams was extremely professional, knowledgeable, patient and very Courteous towards me. And gave me top notch service, the Bestie have ever seen."
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Dorothy “Dot” Woods

November 2, 2023

5  out of  5 rating by Dorothy “Dot” Woods
"I was most impressed by the knowledge, professionalism, and courtesy, with which I received when I changed insurance providers. Virginia helped me from A to Z with no stones unturned. She made sure every detail was thoroughly covered. I feel most confident and assured that my needs have been met being a part of the State Farm Family. Thank you."
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Henry Johnson

October 21, 2023

5  out of  5 rating by Henry Johnson
"Very good customer service, made sure I understood everything well, I was very pleased."
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Joanne Wiley

October 18, 2023

5  out of  5 rating by Joanne Wiley
"Very good customer service thank you for that."
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AINT NO AFRICA AMERICA ON GOOGLE MAPS

October 11, 2023

5  out of  5 rating by AINT NO AFRICA AMERICA ON GOOGLE MAPS
"Great agent five stars"
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Randall Frye

October 8, 2023

5  out of  5 rating by Randall Frye
"Valerie made the update of my cars go flawlessly. She provided great service and knowledge... and she did it with speed and efficiency. I appreciate her dedication!"
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Quesha Swain

October 2, 2023

5  out of  5 rating by Quesha Swain
"I had the pleasure of speaking with Marie. She was very professional. She answered all my questions & explained every detail to me. Would definitely recommend. Marie, if I could give you 10 stars, I would. Thanks again!!!"
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Garnett Williams

September 28, 2023

5  out of  5 rating by Garnett Williams
"Very informative and professional"
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Sandra Rowe

September 27, 2023

5  out of  5 rating by Sandra Rowe
"I had an awesome experience Ms. Virginia was so amazing she was very detailed and explained everything to me line by line I was well educated by the time my appointment was over. but I also was very pleased and satisfied with the decision I made to transfer my policies over to State Farm! Thank you Ms Virginia for your professionalism and Great Customer service I'm a very satisfied customer 😃"
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Ziyah Watkins

September 14, 2023

5  out of  5 rating by Ziyah Watkins
"Erica was great she has excellent customer service. She made sure I got what I need and even went out her way to do it. Thank you so much Erica ur awesome."
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Faith Anso

September 12, 2023

5  out of  5 rating by Faith Anso
"Talked to Virginia today she helped me with several things and was very patient and efficient! Look forward to speaking with her in the future!"
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Barbara DeBose

September 12, 2023

5  out of  5 rating by Barbara DeBose
"Virginia was very accommodating and a pure joy to speak with! She was thorough and answered all my concerns!"
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Lakeshia Williams

September 11, 2023

5  out of  5 rating by Lakeshia Williams
"Huge thanks to Chimere, Erica and Valerie for making this process so smooth. This is something I was putting off for so long, but I’m thankful that God put the right people in place to help me navigate it and we’re very patient with me. Y’all are awesome!!!"
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Frank Butler

September 6, 2023

5  out of  5 rating by Frank Butler
"She was kind and very professional while handling business"
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Val Sanders

September 5, 2023

5  out of  5 rating by Val Sanders
"Virginia gave me the BEST customer service and excellent knowledge to resolve my insurance needs!"
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Vincentspeakskeeppushing (keeppushing)

September 5, 2023

5  out of  5 rating by Vincentspeakskeeppushing (keeppushing)
"My experience was beautiful. I really appreciate the warmth and hospitality that was displayed from Valerie on my call. Thanks a lot."
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Brianna Sheppard

August 31, 2023

5  out of  5 rating by Brianna Sheppard
"Virginia Aikens is an amazing representative to work with and is extremely nice and has no issue explaining what steps she took to get you the best policies possible. I highly recommend her."
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Blake Peacock

August 31, 2023

5  out of  5 rating by Blake Peacock
"Best, service I've received from any insurance company thank mrs.Virginia I recommend everyone to go to her."
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Chris Frandsen

August 23, 2023

5  out of  5 rating by Chris Frandsen
"Very courteous and easy to work with to put together something quickly. Will recommend to everyone."
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Vanessa Jones

August 19, 2023

5  out of  5 rating by Vanessa Jones
"I had the pleasure of talking to this agent about my auto insurance outstanding conversation she went over different things with me concerning my insurance and we picked the best option that was great for me she informed me of ways to get discounts also to lower my insurance I would highly recommend her as a agent. For your auto and home care."